Privacy and Cookie Policy

Last updated: May 2026

Respecting your privacy is of utmost importance to Lorenzo Garage Detailing. This Privacy & Cookie Policy sets out how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and applicable Italian legislation.

1. Data Controller

The Data Controller is Lorenzo Prevato, operating as Lorenzo Garage Detailing.

Tax details and contacts:
Headquarters: Via Liviana, 126, 35038 Torreglia (PD), Italy
VAT Number: 05726200289
Email: info@lorenzogaragedetailing.it
Phone: +39 347 552 5445

2. Third-Party Services and Purposes of Processing

Our website integrates third-party services to improve the user experience, ensure security, and monitor traffic. These services are activated exclusively after you have given your consent via the appropriate banner, except for strictly necessary (technical) cookies.

• Cloudflare (Technical Cookie and Security):
  We use Cloudflare to optimize website performance, provide a fast Content Delivery Network (CDN), and defend the site from cyber attacks. Cloudflare may set a technical cookie that is absolutely necessary for security and proper navigation. Prior consent is not required for these cookies.
  Data processed: Anonymized IP address, security logs.
• Google Analytics 4 (Statistics):
  We use Google Analytics 4 (GA4) to monitor and analyze traffic on our website in an aggregated and anonymous form, in order to understand how users interact with our content and optimize it.
  This script and its related statistical cookies are activated only upon acceptance.
  Data processed: IP address (anonymized at source by the service), usage data, browsing behavior. Place of processing: USA (subject to the Data Privacy Framework).
• Calendly (Marketing and Bookings):
  For the quick management of exploratory calls and appointments, we have integrated the Calendly widget.
  The widget script is activated only upon acceptance of the "Marketing/Profiling" category. When you book an appointment via the widget, the data you voluntarily enter (Name, Email, and possibly Phone) are processed by Calendly as an external Data Processor to provide you with the scheduling service.
  Data processed: First Name, Last Name, Email Address, Phone Number, additional information freely entered in the form. Place of processing: USA (subject to the Data Privacy Framework).

3. Data Retention

Data provided voluntarily via forms or Calendly will be kept for the time strictly necessary to manage the appointment or provide feedback. Statistical data collected via Google Analytics 4 are kept according to the service's standard timeframes (typically 2 months or 14 months, depending on settings) and in an aggregated manner.

4. User Rights

In accordance with the GDPR, you have the right at any time to:

• Access, rectify, or delete your data.
• Object to or restrict the processing of your data.
• Withdraw your consent to cookies at any time (by clicking the "Manage Consent" link in the footer).
• Request data portability.
• Lodge a complaint with the Privacy Guarantor Authority.

5. Cookie Policy

This section provides specific details on the use of cookies within our website.

5.1 Strictly Necessary Cookies (Technical)

These are necessary for the website to function properly. They include, for example, Cloudflare cookies for security and cookies necessary to save your consent preference itself (duration: 6 months). They cannot be disabled.

5.2 Analytics Cookies (Statistical)

They help us understand how visitors interact with the website by collecting and transmitting information in an aggregated form (Google Analytics 4). The user can choose to enable them or not via the banner. Consent duration: 6 months.

5.3 Marketing/Profiling Cookies (Functional)

They are used by third-party services like Calendly to provide widgets and advanced functionality and may be used by these third parties for marketing or cross-site tracking purposes. These are also subject to explicit prior consent. Consent duration: 6 months.

5.4 How to Modify or Withdraw Consent

You are free to modify or withdraw your consent at any time. To do so, simply click on the "Manage Consent" link found in the footer of all pages on our website: the preferences banner will open again where you can make your changes in real time.